PRIVACY

Privacy Policy

UPDATED: AUGUST, 2021

Our Commitment to Our Consumers

We are committed to building a lasting and meaningful relationship with you, our consumer, and we recognize that this relationship must be built on mutual trust.

Everything we do, and the data we collect, is in pursuit of giving you a better beauty experience.

  •  With personalized products, services and offers
  •  We respect your privacy and choices. You can opt-out at any time
  •  We do not sell your data
  •  We require partners to abide by the law and protect your information
  •  We will continue to evolve and update our privacy and security practices because retaining your trust is important to us.

Our detailed privacy policy below describes the types of information we collect from you directly, from your interactions with us (on our sites, socialmedia, digital tools (collectively, “Sites”) and advertising), how we use it, how we protect it, and your rights as our consumer. This policy is for consumers and visitors of our Sites in the United States only.

This privacy policy does not cover information that you submit on third party websites, apps, social platforms (“Platforms”) even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter or You Tube, that information is governed by the privacy policies on those Platforms.

YOUR CHOICES

You can unsubscribe from our sites at any time.  You can also opt-out of interest based advertising as well as SMS messaging, push notifications.  For more information about how we share information, please see How We Share Information below.  

How We Collect Information (USA)

Our website collects information that you provide to us, information from your engagement with our Sites, advertising and media, and information from third parties who have gained your consent to share it. We may combine information that we collect via one method (e.g., from a website, digital advertising engagement) with another method (e.g., an offline event).  We do this to get a more complete view of preferences for our beauty/lip products and services, which, in turn, allows us to serve you better and with more customization and better beauty/lip products.

Here are some examples of the categories of information we collect and how we may use it:

Categories of Personal Information

Examples

Identifiers

  • Name
  • Address
  • Telephone number
  • Mobile number
  • Online identifiers
  • Internet Protocol address
  • E-mail address
  • Social handle or moniker 
  • Device identifiers

Payment Information

  • Credit or debit card information

Legally Protected Characteristics

  • Gender

Purchasing Information

  • Products or services purchased, obtained, or considered
  • Other purchasing or consuming histories
  • Loyalty activity and redemption

Geo-location Data

  • General location information
  • Precise information about your location if you allow us to collect it

Audio Visual Information

  • Photographs that you upload or share with us on social media
  • Call center recordings

Inferences drawn from any of these personal information categories

  • Beauty and related preferences
  • Characteristics
  • Behaviors on and off site
  • Purchase patterns
  • Demographic
  • Household

 

Your Privacy Rights, Your Choices

You may change your preferences and unsubscribe from email services from our brands by: (i) modifying your registered user information on the Sites; (ii) sending us an e–mail to the email address listed in Contact Us located at the end of this notice; or (iii) following the unsubscribe instructions in the communication that you receive.

In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Sites. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.

We will retain your Personal Information for as long as your account is active or as needed to provide you services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your Personal Information to provide you services, contact us via one of the methods listed in Contact Us located at the end of this Privacy Notice. We do not control certain privacy settings and preferences maintained by our social media partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.

TEXT/SMS MESSAGE CONSENT AND OPT-OUT

If you choose, you can provide your mobile phone number to receive text message alerts from our site to receive product and/or event information, tips or promotions. You agree that by providing your mobile phone number you expressly consent to receive automated marketing text messages from us to the mobile phone number provided. Consent is not required to purchase goods or services. Message and data rates will apply and you should check the rates of your mobile carrier. You can opt out from further text marketing communications by texting STOP to the SMS number used.

We may share your mobile phone number with service providers with whom we contract to assist us with the above activities, but we will not share your mobile phone number with third parties for their own marketing purposes without your consent. Text Messages are distributed via third party mobile network providers and, therefore, we cannot control certain factors relating to message delivery. Depending on the recipient's mobile carrier, it may not be possible to transmit the text message to the recipient successfully; nor is content available on all carriers. We do not claim or guarantee availability or performance of this service, including liability for transmission delays or message failures.

ADDITIONAL INFORMATION

CHILDREN: CLGlamm Lipgloss sites are not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian's consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. If you believe that we might have any information from or about a child under age 13, please contact us through one of the methods listed in the Contact Us section at the end of this notice.

Parental Consent: Minors between 13 years of age and the age of majority in their state must ask their parent or guardian for permission to use any CL Glamm Lipgloss items. For CL Glamm Lipgloss brand offering e-commerce, you may only make purchases if you are 18 years of age or older, or the age of majority in your jurisdiction of residence.

SECURITY OF YOUR INFORMATION

CL Glamm Lipgloss maintains reasonable safeguards to protect Personal Information against loss, unauthorized use, disclosure or destruction and when transferring information for processing and requires third parties providing services on our behalf to do the same. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us.

CHANGES AND POLICY UPDATES

Please note, we may change information on the Sites and/or this Privacy Policy at any time and any changes will be effective immediately upon the publication of revisions.

 

CONTACT US

If you have any questions about Privacy, please contact us at:

CLGlamm Lipgloss Customer Care
Box 6362
North Augusta, SC, 29861

Re: CLGlammlipgloss.com Privacy and Cookie Notice

UPDATED: AUGUST 2021